When you visit the Site, we automatically collect certain information about your device, including:

• Your web browser
• IP address
• Time zone
• Installed cookies

As you browse, we also collect:

• The pages you view
• Referring websites or search terms
• How you interact with the Site

This is referred to as “Device Information.”

We collect Device Information using:

• Cookies – Small data files placed on your device. Learn more or disable at: www.allaboutcookies.org
• Log files – Track actions on the Site and collect browser/IP data
• Web beacons/tags/pixels – Used to monitor browsing behavior

If you submit a form, request information, or inquire about services, we may also collect:

• Your name
• Email address
• Phone number
• Property details or messages you provide

This is called “Submitted Information.”

“Personal Information” includes both Device Information and Submitted Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

• Respond to inquiries and service requests
• Communicate with you about services or updates
• Improve and optimize our Site
• Detect and prevent fraud or security issues
• Share updates, marketing messages, or news (only if you opt in)

SHARING YOUR INFORMATION

We may share your information with trusted third-party services that help us operate our Site and business—for example:

• Google Analytics – To understand user activity on our Site
  Learn more or opt out
  

We may also share information to comply with legal obligations or protect our rights.

ADVERTISING & TRACKING

We may use your data to show relevant advertising via platforms like Google or Facebook. You can opt out here:

• Facebook
• Google
  
• Digital Advertising Alliance
  

DO NOT TRACK

We do not change our data collection practices in response to Do Not Track signals from browsers.

YOUR RIGHTS

If you're a resident of certain jurisdictions (such as the EU), you may have the right to access, update, or delete your personal information. To exercise these rights, please contact us using the details below.

DATA RETENTION

We retain information for business and legal purposes. If you'd like us to delete your data, just reach out.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in laws, services, or practices.

CONTACT US

For questions, data requests, or concerns, please contact:

Charlotte Property Management & Rental Services, LLC
📧 ryanhollins@mycharlottehome.com
📍 9010 Glenwater Drive, Suite 105, Charlotte, NC 28262
📞 (704) 593-1102
🌐 mycharlottehome.com